Cookies on this site

What are Cookies?

Cookies are small text files that are placed on your PC, mobile phone or tablet when you visit a website. These are written into mobile apps and web pages that you go to on your device.

Most internet browsers are pre-set to accept cookies, but you can choose if and how a cookie will be accepted by changing the preferences and options in your browser.

We make no attempt to identify you in any way when you are in the public section of the Ingeus UK website.

If you use the secure section of our website (for example our online services) we may then use cookies to:

  • determine whether your computer has support for cookies turned on (this allows us to advise that you need to enable cookies to use a particular service)
  • help identify you during your secure session
  • time your session so you will be logged off if you are not using the service for a specified time period
  • maintain an audit trail of your secure session.

Type of Cookie

Name of Cookie


Persistent Cookie


Stores a Guid reference to the current logged in user. Randomly generated at login and stored in the umbracoUserLogins database table, it allows access without having to store any user specific data in the cookie. 
This cookie is essential for the functionality of the website and does not store user specific data in the cookie.

Persistent Cookie


Stores a flag to say an update check has occurred. When a cookie expires, or no cookie is found, another update check takes place (setting the cookie again).
This cookie is essential for the functionality of the website and does not store user specific data in the cookie

Persistent Cookie


A Guid reference for accessing preview data for the current page in preview mode.

Session Cookie


Stores the current UmbracoPanel's width and height dimensions. Used to allow JS to communicate the dimensions to the server side code to allow the panel to reload to the right size next time.



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Access to Work Mental Health Support Service: Freephone 0800 321 3137